General Conditions of Sale   14/04/2025

The general conditions govern the sales of tickets for participation in competitions organized by Premier Event Company Occitania.

1 - TICKET PRICES / ACQUISITION RULES / EVENT REGULATIONS

1.1 Price & VAT
The competition ticket prices for a tournament are indicated in Euros, including a 10% VAT. Ticketing for main events is exclusively online. Main events and secondary events are clearly differentiated in the ticketing process. Tickets for secondary events, which take place during the main event, can only be purchased on-site when applicable.

1.2 Maximum basket size and ticket acquisition
Unless otherwise stated, the total number of tickets reserved per person cannot exceed one ticket per order. It is also prohibited to acquire or attempt to acquire tickets through unauthorized use of a robot, malicious automated software, unauthorized links to a website, or any other illegal or unauthorized activity. In case of non-compliance with these rules, Premier Event Company Occitania reserves the right to cancel orders reasonably suspected to have been placed in violation of these terms and conditions, without prior notice.

1.3 Booking platform
Reservations are carried out through the online ticketing service "Billetweb." The general terms and conditions of Premier Event Company Occitania, as described on this page, apply consistently.

1.4 Currency
All orders, regardless of their origin, are payable exclusively in Euros. The indicated price is the total amount paid by the participant.

1.5 Pricing adjustment
Premier Event Company Occitania reserves the right to change its prices at any time. Tickets will be priced based on the rates in effect at the time the orders are recorded.

1.6 Ticket presentation
The purchased ticket must be presented to the organizer at the entrance of the event and may be requested throughout its duration.

1.7 Withdrawal rights and cancellation
Tickets cannot be refunded, exchanged, or transferred. A duplicate can be obtained upon simple request from customer service. Duplicates are always nominal. Consumers do not have a withdrawal right (Article L121-20-4 of the French Consumer Code). The general terms and conditions of event ticketing do not provide for the possibility of exchanges, transfers, or refunds.
The ticket holder may inform the organizer at any time of their wish to cancel their ticket. Cancellation does not, under any circumstances, entail a refund.

1.8 Event cancellation and/or postponement
In case of force majeure (natural disasters, strikes, governmental acts, health crises, etc.), Premier Event Company Occitania reserves the right to modify, postpone, or cancel an event. Under such circumstances, the company commits to promptly informing participants of the steps to take, particularly regarding potential refunds.
In the event of cancellation, the ticket price will be refunded (service fees excluded). In the case of postponement, the refund of the ticket will be subject to the organizer's conditions (service fees excluded). Force majeure provisions cannot give rise to claims for compensation or liability against the organizer. This ticket cannot be exchanged or refunded if the organizer modifies the program, distribution, or schedule. Refund procedures by ticket type are also available in the online help on the Billetweb website. Refunds are made to the person who purchased the ticket on the ticketing website. Refunds are processed using the credit card originally used for the ticket purchase within seven business days. Before attending the competition, the customer is encouraged to verify the event's status on the website www.pecoccitania.fr.

1.9 Recommendation
It is recommended to arrive at least 1 hour 30 minutes before the start of the competition during a tournament.

1.10 Prohibited items
For security reasons, it is strictly forbidden to bring weapons, explosive, flammable, or volatile substances, bottles, containers, sharp or blunt objects, or any object that could be used as a projectile, any dangerous item, pyrotechnic articles, or signs and banners of any size with political, ideological, religious, or advertising content to the site. Any violator will be held accountable, excluded from the event, and may face legal action. Premier Event Company Occitania is required to welcome participants under strict security conditions; the security service may conduct bag content inspections and/or metal checks if necessary.

1.11 Images
Spectators and players are informed that in case of photography, filming, or televised broadcast of the event, their image may be used. By entering the venue and purchasing the ticket, they implicitly accept this condition.

1.12 Ticket holder and legal age
The ticket holder is responsible for their attendance at the event to which the ticket grants access. Unless otherwise specified by the organizer, minors must be accompanied and supervised by an adult, who remains responsible for them. The minimum recommended age for participation is 9 years.

1.13 Spectators
A ticket guarantees a seat in the venue. Visitors and spectators are informed that if the venue reaches its maximum capacity, security may require individuals to stay outside the venue for safety reasons. Visitor tickets may not be available for certain events.

1.14 Ranking rewards
Tournament rewards are exclusively provided and allocated by Bandai based on players' final rankings, as indicated on the Bandai website or the website of the license associated with the tournament. For physical tournaments, no prizes will be sent by post service or given to a third party. To receive a participation prize, the ticket holder must be present, at least during their first match. Only the ticket holder is eligible to claim their participation prize and/or ranking prize. All items distributed by Bandai are strictly prohibited from resale. These products, labeled "not for sale," have no commercial value and therefore cannot be considered monetary or material gains. Rewards are not provided by Premier Event Company Occitania. The company does not offer participation prizes or ranking rewards, and, consequently, no expectation of gain criteria can be asserted against Premier Event Company Occitania. For any claims regarding rewards, players are invited to directly contact Bandai customer service.

1.15 Tournament rules and operation
Tournament rules, structure and decisions are implemented by judges (not linked to the company) and are indicated in the tournament manuals and penalty guidelines available on Bandai's websites for various trading card games.

1.16 Prize Points
In the case of side or secondary events to the main event, these do not offer prizes. Participants earn points based on their ranking. Points can only be exchanged for prizes distributed by Bandai at the Prize Wall of the event and only during its duration. Points have no monetary value, and no expectation of gain criteria can be asserted. Outside of the event, points lose their exchange value. Once the event concludes, players can no longer claim prize exchanges for their points. Points are non-transferable between events and are always nominal.

1.17 TCG
TCG, or Trading Card Games, are not considered games of chance or gambling but are categorized as "cerebral sports." They require a combination of strategic analysis, planning, resource management, problem-solving, as well as memory and concentration.

2 - REAL-TIME TICKETING

2.1 Availability
All reservations are made in real time on ticketing servers. In this context, the server informs the buyer in real time about ticket availability at the time of order. Once the order is completed, the ticket is only available online and will not be sent by postal services, but exclusively by email. No fees apply for the issuance of the online ticket. Buyers must verify the information provided before finalizing the transaction.

2.2 Summary of your reservation in progress
During the reservation process, a summary will be displayed, allowing you to verify before confirming the order that the ticket assigned to you matches your request.

2.3 Legal guarantee of conformity - hidden defects guarantee
In accordance with current legislation, ticketing services (event participation) are not subject to the legal guarantee of conformity or the hidden defects guarantee.

2.4 Cancellation insurance
The third-party site Billetweb offers a cancellation insurance option. The company providing the insurance is not affiliated with Premier Event Company Occitania. In case of an issue or a refund request due to cancellation, ticket holders who contracted the insurance must contact the customer service of the relevant insurance company.

3 - PAYMENT TERMS

3.1 Payment by credit card
Payments are made by credit card, and therefore no payment delays are allowed. Payment by credit card allows you to reserve your tickets online immediately and in a firm and definitive manner. The ticket will be sent to you by email. The service provided by the third-party site is secure and complies with European laws mentioned in section 4.

4 - SECURE PAYMENTS AND PERSONAL DATA

Premier Event Company Occitania has entrusted ticket sales to Billetweb, a specialized provider in ticket sales for events. We guarantee the total confidentiality of your banking information, secured by SSL/TLS protocols that systematically verify access rights validity during credit card payments and encrypt all exchanges to ensure confidentiality.
The personal data provided allows us to successfully complete the transaction. It also allows Premier Event Company Occitania to potentially contact the buyer, if possible, in case of cancellation or modification of the date, time, or location of a tournament competition for which the buyer has a ticket.
We only retain the email address, first and last name, and player number. In accordance with current regulations (General Data Protection Regulation No. 2016/679 and the law of January 10, 1978 on data protection and modified freedoms), buyers have the right to access, correct, object, or delete their data at any time. For more details on these rights and how to exercise them, send an email to contact@pecoccitania.fr. Premier Event Company Occitania does not engage in telephone solicitation.

5 - ORDER VALIDATION

At the final validation of the order at the end of the reservation process, the buyer declares to accept the order as well as the entirety of the present General Terms and Conditions of Sale fully and without reservation. The data recorded by Premier Event Company Occitania is authentic and constitutes proof of all transactions carried out. The buyer must carefully read the General Terms and Conditions of Sale before confirming the order.

6 - TICKET COLLECTION METHODS

The method of obtaining tickets is linked to the payment method chosen by the buyer and the time between the reservation date and the event date, and is sent by email. The ticket is registered in the Premier Event Company Occitania database, and there is no obligation to print it. A digital verification may be required, where only the player's number and a means to verify identity will be requested. It is strongly recommended to have your digital device charged at the time of ticket inspection.

7 - TICKET USAGE CONDITIONS

The purchase and use of the ticket are governed by all general terms and conditions as well as the specific conditions below, related to the electronic control of these tickets. Each ticket is nominative and strictly personal. These tickets are non-exchangeable, non-refundable, and non-transferable to a third party. At the event venue entrance, an official photo ID may be requested to identify the ticket buyer by the competent authorities (passport, driver's license, ID card, or residence permit).
The ticket holder must present themselves promptly at the beginning of the event. If the ticket holder is not present at the time of player registration closure, the ticket will no longer allow participation in the main event, and the spot will be released. However, they may still access the venue for the entire event duration.
The buyer must keep this document for the duration of their presence at the event.

8 - AFTER-SALES SERVICE

For any questions, you can contact us at the following email address: contact@pecoccitania.fr.

9 - LAST-MINUTE TICKETS ON-SITE

Tickets may be sold on-site at the last minute, even if the tournament is said to be full, at the sole discretion of the organizer. Last-minute tickets are also subject to the same terms and conditions of sale.

10 - ACCESSIBILITY

Premier Event Company Occitania makes every effort to welcome individuals with reduced mobility or specific needs in the best possible conditions. Event venues are accessible and adapted within the scope of available facilities. If specific accommodations are necessary, participants are invited to contact the organizer before the event at the following email address: contact@pecoccitania.fr. The company will do its utmost to meet participants' needs and ensure their comfort and safety.

11 - LEGAL INFORMATION

Premier Event Company Occitania is a company specializing in organizing trading and collectible card game competitions. Official competitions are approved by the publisher BANDAI and its representatives.

12 - COMPANY NAME AND HEAD OFFICE

PREMIER EVENT COMPANY OCCITANIA
54 Rue André Vasseur
31200 TOULOUSE, FRANCE
987 826 740 R.C.S. Toulouse
contact@pecoccitania.fr

The present General Terms and Conditions of Sale are systematically brought to the attention of each buyer to allow them to place an order. Consequently, placing an order implies full and unconditional adherence of the buyer to these General Terms and Conditions of Sale. The existence of such specific conditions is indicated in the presentation of each event in question during reservation.

13 - COMPANY NAME AND HEAD OFFICE (HOST)

HOSTINGER, UAB
Rue Jonavos 60C, Kaunas 44192, Lithuania
Phone: +37064503378
Email: domains@hostinger.com

14 - DISPUTES

The present online sales terms are subject to French law. Premier Event Company Occitania strongly encourages mediation with the company's customer service before any legal proceedings.
In the event of a dispute, jurisdiction is attributed to the competent courts of Toulouse. You can also access the European online dispute resolution website: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=FR. You may also consult a dispute mediator.

15 - GENERAL TERMS LANGUAGE

The present General Terms and Conditions of Sale are written in French. In the event of a dispute or contradiction between different translated versions of the Terms and Conditions, the French version shall prevail and be legally binding. If a translation of the General Terms and Conditions is available, it is provided for informational purposes only and does not replace the original version. These are also available in French.